Privacy Policy

Information We Collect

We collect information you voluntarily provide and information gathered automatically when you interact with our website or services. The categories of personal information we may collect include:

Contact Information

• Name (first and last)
• Email address
• Phone number
• Mailing address

Company & Professional Information

• Company name
• Job title and department
• Company size and employee count
• Annual revenue and industry vertical

Service Preferences

• Marketing goals and priorities
• Services of interest
• Budget range and project timeline

Usage Data

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time on site, and click paths
• Referring URL and exit pages

Cookies & Tracking Data

• Session cookies and persistent cookies
• Pixel tags and web beacons
• Analytics identifiers

Communications With Us

• Messages, inquiries, and support requests you send us
• Information shared during phone calls, emails, or meetings

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries — to answer your questions, process contact form submissions, and follow up on service requests in a timely manner.
• Provide services — to fulfill our contractual obligations, deliver marketing and business development services, and manage client relationships.
• Marketing communications — to send you newsletters, promotional materials, case studies, and service updates where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Website improvement — to analyze how visitors use our website, identify technical issues, and improve the overall user experience.
• Analytics — to measure website traffic, campaign performance, and conversion metrics using aggregated and anonymized data.
• Legal compliance — to comply with applicable laws and regulations, respond to legal process, and enforce our agreements.
• Fraud prevention — to detect, investigate, and prevent fraudulent activity, spam, and other unauthorized or illegal activity.

We will not use your personal information for purposes materially different from those described in this policy without first notifying you and, where required by law, obtaining your consent.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service providers — We engage trusted third-party vendors to help us operate our business and deliver services, including email marketing platforms (e.g., Mailchimp, HubSpot), CRM tools (e.g., Salesforce, GoHighLevel), analytics providers (e.g., Google Analytics), and website hosting services. These vendors are contractually obligated to use your data only to perform services on our behalf and are prohibited from using it for any other purpose.
• Legal requirements — We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
• Business transfers — In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the successor entity. We will notify you prior to the transfer and any change in applicable privacy policies.
• Protection of rights — We may share information where we believe disclosure is necessary to protect the rights, property, or safety of our company, clients, or the public.

All third parties with whom we share personal information are subject to confidentiality agreements and appropriate data protection requirements consistent with this Privacy Policy.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing efforts. We use the following categories of cookies:

• Essential cookies — Necessary for the basic functionality of the website, such as session management and form submission. These cannot be disabled without affecting core features.
• Analytics cookies — Used to collect aggregated data on how visitors use our website, including pages visited, time on site, and traffic sources. We use Google Analytics for this purpose. Data collected is anonymized and used only to improve our website.
• Marketing cookies — Placed by advertising platforms to track the effectiveness of our campaigns and to deliver relevant advertisements. We may use Facebook Pixel and LinkedIn Insight Tag to measure ad performance and retarget visitors on those platforms.

How to opt out: You may manage your cookie preferences through your browser settings at any time. You can also opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on. To opt out of Facebook's pixel tracking, visit Facebook Ad Preferences. To manage LinkedIn's tracking, visit LinkedIn Ad Settings. Note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specifically:

• Contact and service inquiry data is retained for the duration of our active business relationship plus three (3) years following the conclusion of that relationship.
• Marketing preferences and consent records are retained for as long as you remain on our contact lists, and for three (3) years thereafter to document consent history.
• Website analytics data is typically retained for twenty-six (26) months in accordance with Google Analytics default settings, unless otherwise configured.
• Legal, financial, and compliance records may be retained for longer periods as required by applicable federal, state, and local laws and regulations (including, but not limited to, IRS record-keeping requirements and New Jersey statutes).

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it in accordance with our data disposal procedures.

Your Rights & Choices

Depending on your jurisdiction, you may have certain rights with respect to the personal information we hold about you. These rights may include:

• Right to access — You may request a copy of the personal information we hold about you.
• Right to correction — You may request that we correct inaccurate or incomplete personal information.
• Right to deletion — You may request that we delete your personal information, subject to certain legal exceptions (e.g., information we are required to retain by law).
• Right to data portability — Where technically feasible, you may request that we provide your personal information in a structured, machine-readable format.
• Opt-out of marketing — You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly. Even if you opt out of marketing communications, we may still send you transactional and service-related messages.

To exercise any of these rights, please contact us at info@agamesolutionsinc.com or by mail at the address below. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.

California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you additional rights regarding your personal information:

• Right to know — You have the right to know what categories of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to delete — You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to opt-out of sale — We do not sell your personal information. Therefore, no opt-out of sale mechanism is required. Should our practices change, we will update this policy and provide a "Do Not Sell My Personal Information" link accordingly.
• Right to correct — You have the right to request correction of inaccurate personal information we maintain about you.
• Non-discrimination — We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge different prices, provide a different level of service, or suggest that you may receive a different level of service as a result of exercising your privacy rights.

To submit a CCPA request, please contact us at info@agamesolutionsinc.com with the subject line "CCPA Privacy Request." We will respond within forty-five (45) days as required by law.

Children's Privacy

Our website and services are not directed to individuals under the age of sixteen (16), and we do not knowingly collect personal information from minors. We do not target minors in our marketing campaigns, and our services are designed exclusively for business professionals and organizations.

If we become aware that we have inadvertently collected personal information from a child under the age of 16 without verified parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@agamesolutionsinc.com.

Third-Party Links

Our website may contain links to third-party websites, platforms, and social media profiles, including but not limited to Facebook, Instagram, and LinkedIn. These links are provided for your convenience and informational purposes.

We are not responsible for the privacy practices, terms of service, or content of any third-party websites. When you click a link to a third-party site, you leave our website and are subject to that site's privacy policy and terms of service. We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

The inclusion of any link on our website does not imply our endorsement, sponsorship, or affiliation with the linked site or its operators.

Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• TLS/SSL encryption — all data transmitted between your browser and our website is encrypted in transit using industry-standard Transport Layer Security (TLS) protocols.
• Access controls — access to personal information is restricted to authorized personnel on a need-to-know basis, and all staff with access are trained on our data handling policies.
• Regular security audits — we periodically review our security practices and update our systems to address emerging threats and vulnerabilities.
• Vendor security — we require third-party service providers to maintain appropriate security measures for any personal information they process on our behalf.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at info@agamesolutionsinc.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page.

Your continued use of our website or services following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

For material changes that significantly affect your rights or the manner in which we handle your personal information, we will provide a more prominent notice, which may include sending an email notification to the primary email address on file for your account or contact record, where applicable.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the information below:

We are committed to resolving any privacy-related concerns in a timely and transparent manner. Please allow up to thirty (30) business days for a response to non-urgent inquiries.